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Castle & Crystal Credit Union

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Member Security

You can make sure that your online experience is as safe & secure as possible by following the advice below:

Log in details

Never disclose your log-in credentials to anyone under any circumstances.

Passwords

Remember to make your password unique, so it is hard for someone to guess. Update your password on a regular basis & never write your password down or share it with anyone else.

Anti-virus software

Ensure that your computer has up to date anti virus & anti spyware software. This will help to keep your computer & sensitive data safe from viruses and other interference.

Keep us up to date

Keep your credit union account details up to date at all times. Let us know immediately if any of your personal details change.

Be aware

Report any suspicious activity regarding your credit union account immediately.

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About Us

Castle & Crystal Credit Union is a not-for-profit financial co-operative.

We provide affordable loans & secure savings for all who live or work in the West Midlands.

Learn more

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Contact Us

25 New Street, Dudley
West Midlands, DY1 1LT
Get directions
01384 815771
Contact
Mo,Tu,We,Th 9:30 am – 4:30 pm; Fr 9:30 am – 4:00 pm

Copyright © 2022 · Castle & Crystal Credit Union Limited

Castle and Crystal is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 213711.