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Castle & Crystal Credit Union

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Contact Us

Where you can find us

You will find our head office located on 25 New Street, Dudley, DY1 1LT.

If you are not familiar with Dudley town centre, you will find our shop premises near by the main Dudley Council house and the police station.

When we are open

Online: 24 x 7

Phones: Monday to Friday : 9.30am – 4.30pm (4pm Friday). Closed weekends & bank holidays.

Branch: Monday to Friday: 9:30am – 3:30pm. Closed weekends & bank holidays.

Call us

If you’d prefer to speak to one of our member services team – please give us a call on 01384 815771 during office hours.

Send us a message

You can send us a message anytime using the form below.

We aim to respond to all queries within 2 working days.

Online banking

For balance enquiries text BALS to 60066. (Your mobile number has to be recorded on your Credit Union account for this service to work)

Online services: Log in to the member area or register for online access to your account.

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About Us

Castle & Crystal Credit Union is a not-for-profit financial co-operative.

We provide affordable loans & secure savings for all who live or work in the West Midlands.

Learn more

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Contact Us

25 New Street, Dudley
West Midlands, DY1 1LT
Get directions
01384 815771
Contact
Mo,Tu,We,Th 9:30 am – 4:30 pm; Fr 9:30 am – 4:00 pm

Copyright © 2022 · Castle & Crystal Credit Union Limited

Castle and Crystal is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 213711.