Where you can find us
You will find our head office located on 25 New Street, Dudley, DY1 1LT.
If you are not familiar with Dudley town centre, you will find our shop premises near by the main Dudley Council house and the police station.
When we are open
Online: 24 x 7
Christmas branch opening hours 🎁
Friday 22nd December: 9:30am to 3:30pm
Monday 25th December: CLOSED
Tuesday 26th December: CLOSED
Wednesday 27th December: 9:30am to 1pm
Thursday 28th December: 9:30am to 1pm
Friday 29th December: 9:30am to 1pm
Monday 1st January 2024: CLOSED
Tuesday 2nd January 2024: 9:30am to 3:30pm
Branch (outside Xmas) : Monday to Friday: 9:30am – 3:30pm. Closed weekends & bank holidays.
Send us a message
You can send us a message anytime using the form below.
We aim to respond to all queries within 2 working days.
Text for balance
For balance enquiries text BALS to 60066. (Your mobile number has to be recorded on your Credit Union account for this service to work & network charges may apply, please contact your provider for details)
Online services
Log in to the member area or register for online access to your account.
Call us
If you’d prefer to speak to one of our member services team – please give us a call on 01384 815771 during office hours.